🔐 PRIVACY POLICY

Phuong Linh Homestay Vung Tau

1. Introduction

Phuong Linh Homestay Vung Tau is committed to protecting your personal information and privacy when you use our website and services.

This Privacy Policy explains how we collect, use, store, and safeguard your information.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

    • Full name
    • Phone number
    • Email address
    • Booking details (check-in/check-out dates, number of guests)

2.2 Technical Information

    • IP address
    • Browser type and device
    • Website usage data

2.3 Payment Information

    • Transaction details
    • Payment method (via third-party providers such as Momo, VNPay)
    • We do NOT store your bank or card details

3. How We Use Your Information

We use your information to:

  • Confirm and manage bookings
  • Provide customer support
  • Send booking confirmations and notifications
  • Improve our services and website experience
  • Prevent fraud and enhance security

4. Information Sharing

We do NOT sell or rent your personal data.

We may share your information only in the following cases:

  • With payment providers (e.g., Momo, VNPay) to process transactions
  • With service providers (hosting, email systems)
  • When required by law or government authorities

5. Data Security

We implement appropriate security measures, including:

  • SSL encryption (HTTPS)
  • Restricted access to personal data
  • Firewall protection
  • Regular backups

However, no method of transmission over the Internet is 100% secure.

6. Cookies

We use cookies to:

  • Remember user preferences
  • Analyze website traffic (e.g., Google Analytics)
  • Improve user experience

You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

To exercise these rights, please contact us.

8. Data Retention

We retain your information:

  • As long as necessary to provide services
  • Or as required by applicable laws

9. Third-Party Links

Our website may contain links to third-party platforms such as Facebook, Google, Booking, or Airbnb.

We are not responsible for their privacy practices.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.

11. Policy Updates

We may update this Privacy Policy at any time.
Changes will be posted on this page.

12. Contact Information

Phuong Linh Homestay Vung Tau
📍 Address: Vung Tau, Vietnam
📞 Hotline: 0972 30 20 10
📧 Email: phongnh@pnworld.net

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